Learn Why Winning Contracts Starts with Allergen Confidence
The guest experience, and how you manage allergens, has a direct impact on your revenue. 6 in every 10 full-service customers say their dining experience is more important than the price of the meal.
How can you make sure your allergen management system is winning you business?
Well, according to the restaurant industry, 76% of operators say technology gives them a competitive edge.
With the Allergen Disclosure for Dining Experience (ADDE) Act (also known as Senate Bill 68) now in law in California, chains with 20+ U.S. locations have to maintain accurate allergen records and display allergens on menus by July 2026.
Digital allergen management is now essential to protect guests, retain contracts, and win new business.
Why Allergen Management Wins Contracts
Clear, accurate allergen records are now a key factor in winning foodservice contracts. Incomplete or inconsistent documentation can cause operators to lose opportunities, while well-organised digital records show professionalism, protect customers, and build trust with contracting bodies — helping your brand expand confidently in regulated markets.
What Reviewers Want to See
To win contracts, you need clear, easy-to-check records showing your allergen management is safe and reliable.
The table below shows the main documents reviewers look for and why they matter.
| Evidence Type | What Evaluators Look For | Example Document / Record |
|---|---|---|
| Supplier Specifications | Allergen declarations, cross-contact statements, change notifications. | Signed PDFs, supplier change notices, allergen matrices. |
| Recipe & Ingredient Data | Ingredients linked to suppliers; allergen sources traceable. | Recipe exports with allergen mapping. |
| Menu Documentation | Menus match the most up-to-date allergen info. | Archived menus, digital screenshots with timestamps. |
| Audit Trail / Version Logs | Logged edits, who made them, when, and what changed. | CSV or PDF export showing version history. |
| Training Records | Staff trained in allergen safety, including refreshers. | Training logs, attendance sheets, LMS exports. |
| Operational SOPs | Rules for substitutions, cross-contact prevention, guest communication. | Written SOPs, approval templates, kitchen checklists. |
Keeping these records digitally ensures they are accurate, linked, and easy to find for all your sites — protecting both guests and business opportunities.
Version Control: Why Digital Records Matter
Digital systems track all changes and prove compliance. Key principles:
| Principle | How to Implement | Risk if Ignored |
|---|---|---|
| Immutable History | Record edits with user, date/time, and version ID; never overwrite past records. | Spreadsheets may not show the history of changes. |
| Point-in-Time Proof | Archive menus every time changes are published. | No record of what was live on a specific date. |
| Linked Evidence | Connect menus, recipes, and supplier specs for traceability. | Detached screenshots cannot prove links. |
| Substitution Governance | Log ingredient swaps and approvals; republish menus. | Untracked changes create gaps in compliance. |
| Training Recency | Keep staff training and refresher records up to date. | Old logs fail to show current competence. |
Maintaining a digital, linked trail is the only realistic way to run a safe, functional foodservice operation while retaining and winning contracts.
Operators who maintain clear, linked, and verifiable allergen records gain a competitive edge — securing contracts, protecting customers, and supporting brand credibility and expansion.
Make Your Compliance Evidence Reviewer-Ready
Use integrated tools to bundle supplier specs, recipes, menus, training, and audit logs — ensuring time-stamped, verifiable evidence for inspections or contract bids.
Talk to an Expert Explore ADDE Resources Read the LegislationContext: The ADDE Act (SB‑68) requires restaurant chains with 20 or more U.S. locations to maintain accurate allergen disclosure and record-keeping by July 1, 2026.